17A.1 If this Agreement is concluded as a distance contract, the Parent may have a statutory right to cancel this Agreement within 14 days without giving any reason, subject to the provisions below.
17A.2 The cancellation period will expire after 14 days from the day after the date on which this Agreement is entered into.
17A.3 To exercise the right to cancel, the Parent must inform the School of the decision to cancel by a clear written statement, for example by email. The Parent may use the model cancellation form set out at the end of this Agreement, but this is not obligatory.
17A.4 Notice of cancellation must be sent to:
LEO School Ltd
128 City Road, London, EC1V 2NX
Email: admissions@leo-school.uk
17A.5 If the Parent requests that the School begin providing services during the 14-day cancellation period, and the School agrees to do so, the Parent acknowledges that the School may begin performance before the end of that period, including:
- admissions processing;
- entry assessments / academic placement review;
- onboarding;
- platform and resource access;
- timetable allocation;
- lessons and academic support.
17A.6 If the Parent cancels during the 14-day cancellation period after the School has begun providing services at the Parent’s request, the Parent shall pay the School an amount proportionate to the services supplied up to the date on which the School is informed of the cancellation.
17A.7 The Parent acknowledges that the Registration Fee relates to admissions processing, entry assessments / academic placement review, onboarding, and initial access set-up. Where such work has already been carried out before cancellation is requested, the School may retain such amount of the Registration Fee as is fair and proportionate to the work already performed, to the extent permitted by applicable law.
17A.8 If the Parent validly cancels within the statutory cancellation period, the School will reimburse payments received from the Parent without undue delay and, in any event, no later than 14 days after the day on which the School is informed of the decision to cancel, subject to:
(a) any proportionate amount payable under clause 17A.6; and
(b) any fair and proportionate amount referable to admissions processing, entry assessments / academic placement review, onboarding, and access set-up already completed, to the extent permitted by applicable law.
17A.9 Reimbursement under this clause will be made using the same means of payment as the Parent used for the initial transaction, unless the Parent expressly agrees otherwise.
17A.10 Once the statutory cancellation period has expired, any withdrawal or refund request shall be governed by clauses 16 and 17 of this Agreement.
17A.11 Nothing in this Agreement is intended to exclude, restrict, or override any mandatory rights the Parent may have under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or any other applicable consumer law.
